Refund policy

📦 Return & Refund Policy – Umrah Tabarruk

At Umrah Tabarruk, we carefully pack every order with love and ensure that all products are checked before dispatch. Due to the nature of our products, we do not accept returns or offer refunds once an order has been placed.

🚫 Returns & Refunds

We do not accept returns or provide refunds if:

  • You change your mind after placing the order.

  • You no longer want the product.

  • You provide an incorrect delivery address or contact number.

  • You refuse to accept the parcel at the time of delivery.

📦 Damaged or Incorrect Items

If you receive a damaged product or the wrong item due to our mistake, please contact us within 24 hours of receiving your order.

To help us resolve the issue quickly, please share:

  • Your Order Number

  • Clear photos of the product and packaging

  • A brief description of the issue

Contact Us:

📩 Email: umrahtabarruk@gmail.com

📲 WhatsApp: 03003109797

After reviewing your request, we will arrange a replacement or provide a suitable solution if the issue is confirmed.

🎯 Order Cancellation

Orders can only be cancelled before they are packed and dispatched. Once an order has been shipped, it cannot be cancelled.

Thank You

We appreciate your trust in Umrah Tabarruk. By placing an order on our website, you agree to this Return & Refund Policy.